Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services. By using our website, you acknowledge and agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our website or services, including but not limited to:
  • Contact information: Name, email address, phone number, and delivery address (provided when placing an order).
  • Payment information: Credit card details, debit card information, or other payment method details (used only to process your order and complete transactions).
  • Order information: Order number, product details, purchase amount, and transaction date (all transactions are processed in USD).
  • Browsing information: Data about your interaction with our website, such as pages visited, products viewed, and browsing duration (collected automatically to improve our website and services).
We do not collect any unnecessary personal information, and we will never collect sensitive personal information without your explicit consent.

2. How We Use Your Information

We use the collected personal information for legitimate business purposes, including:
  • Processing and fulfilling your orders: Including verifying your identity, processing payments, arranging shipping, and providing order updates.
  • Providing customer support: Responding to your inquiries, resolving issues related to your orders, and assisting with returns or refunds.
  • Improving our website and services: Analyzing browsing data to optimize website functionality, product selection, and user experience.
  • Complying with legal obligations: Fulfilling any legal or regulatory requirements related to transactions, data protection, and consumer rights.
We will not use your personal information for any purpose not stated in this Privacy Policy without your prior consent.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement reasonable technical and administrative measures to prevent unauthorized access, use, disclosure, or modification of your data. These measures include:
  • Encrypting sensitive information (such as payment details) during transmission and storage.
  • Restricting access to personal information to authorized staff only, who are required to maintain the confidentiality of your data.
  • Regularly updating our security systems and practices to address potential risks and comply with industry standards.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will take all reasonable steps to minimize risks.

4. Sharing Your Information with Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may only share your information with trusted third-party service providers who assist us in operating our website and fulfilling our services, including:
  • Payment processors: To securely process your payments (they only receive necessary payment details and do not store or use your information for other purposes).
  • Logistics partners: To deliver your orders (they receive your delivery address and contact information only to complete shipping).
These third-party service providers are required to comply with this Privacy Policy and maintain the confidentiality of your personal information. We will not share your information with any other third parties unless required by law.

5. Your Rights Regarding Your Information

You have the right to access, review, modify, or request the deletion of your personal information that we hold. To exercise these rights, please visit our "Contact Us" page to get in touch with our customer service team. We will respond to your request within a reasonable time frame and assist you in exercising your rights, in compliance with applicable laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track browsing activity, and improve website functionality. You can adjust your browser settings to refuse cookies, but this may affect certain features of our website.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please visit our "Contact Us" page to obtain relevant contact information and get in touch with our team. We will respond promptly to address your inquiries.

8. Policy Updates

We reserve the right to adjust or update this Privacy Policy as needed for operational or legal purposes. Any changes will be posted on our website, and the updated policy will take effect immediately upon publication. We recommend reviewing this page regularly to stay informed about how we protect your personal information.